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Every bajie99 session starts at the deposit screen, where bKash, Upay and Bank Transfer routes are laid out before the lobby opens. Your transaction record is visible in the account area from the moment a payment is confirmed, so you always hold a clear reference before you move further.
When your account is open, the deposit counter is the first screen we show you. Choose between bKash, Upay or Bank Transfer — each option displays the exact fields required for that route. Enter the amount that matches what you intend to send, then complete the steps your chosen wallet or bank shows you. Once the payment clears on the wallet side, the balance update appears in your account area.
After logging in, navigate to the banking or cashier section. The deposit screen lists your available routes: bKash, Upay and Bank Transfer.
Pick the method you use day to day. Each route shows the fields specific to that wallet or bank — follow only what appears on screen.
Type in the deposit amount and complete any confirmation step your wallet requires. Do not close the page until your wallet shows the payment as sent.
Return to the account area to see the updated balance. The transaction entry there carries a reference number you can match to your wallet receipt.
Withdrawals follow a straightforward path from your account balance back to the wallet or bank account you used when depositing. Open the withdrawal section in your account area and select the method — bKash, Upay or Bank Transfer. The form will show the fields relevant to that route; fill them in carefully, because the destination details must match the account registered under your profile.
Log in and go to the banking or cashier area. Select the withdrawal tab to see the routes available under your account.
Select bKash, Upay or Bank Transfer. Only routes connected to your registered account details will appear as selectable options.
Type the withdrawal amount within the limits shown on screen, confirm the destination details and submit. The request moves to pending immediately.
Your account history shows the current status label — pending, processing or completed. Note the reference number for any follow-up with support.
Account verification is handled through the fields and prompts shown directly inside your bajie99 account area. We do not publish a fixed document list here because the fields displayed depend on your account status and the route you have chosen for deposits or withdrawals. When a verification step is required, a prompt appears in your account area pointing you to the exact section to complete.
Verification steps appear as prompts inside your account area. Complete only the fields shown there; do not attempt to submit documents outside that flow.
The name on your bKash, Upay or Bank Transfer account should match the name registered on your bajie99 profile to avoid a hold on withdrawals.
No verification step will ask for your full password or wallet PIN. If a message requests these, treat it as suspicious and report it through support.
Use the published support route in the account area to ask about any verification step before filling in fields you are unsure about.
The payment routes available on bajie99 are built around the wallets and banking channels that Bangladesh account holders use every day. bKash and Upay cover the mobile wallet path — add funds directly from your phone without needing a bank card. Bank Transfer suits those who prefer moving money through their registered bank account. Each method is accessible from the deposit counter after login, and the same methods appear in the withdrawal section when you are ready to move a balance back out.
Fund your account directly from your bKash mobile wallet. Enter the bKash number and amount in the deposit form, then confirm through your wallet app.
Upay follows the same mobile-first path as bKash. Select it in the deposit counter, fill in the fields shown and confirm the transfer from your Upay account.
Use your registered bank account to send funds directly. The deposit form shows the account details to transfer to; keep the reference field filled in correctly.
After any deposit or withdrawal, two records exist: the one in your mobile wallet or bank statement and the one in your bajie99 account history. Keeping these in sync is straightforward when you know what to look for in each. The account history entry carries a reference number generated at the time of submission — this is the key link between what your wallet sent and what the platform received. If the two records show different statuses, the reference number is what our support team will use to trace the transaction.
Every deposit and withdrawal generates a reference number in your account history. Copy or screenshot it immediately — it is the primary identifier for any support query about that transaction.
Account history uses status labels such as pending, processing and completed. Check this before contacting support; the label tells you where the transaction currently sits in the flow.
Your bKash, Upay or bank statement is the wallet-side proof of payment. Keep the receipt or screenshot until the account history shows the transaction as completed.
If you need to raise a query, have ready: the transaction reference from account history, the wallet receipt and the date and amount of the transaction. These three details resolve most delays quickly.
Keeping your banking activity secure on bajie99 comes down to a few consistent habits. Check that the domain in your browser matches bajie99 before entering any login or payment detail — this one step prevents the most common account-access issues. Wallet ownership is verified through the account registration process; your bKash, Upay or Bank Transfer account should be in the same name as your profile to prevent holds.
Before entering any credentials or payment details, confirm the address bar shows bajie99. Phishing pages often look identical to the real site but use a slightly different domain spelling.
The name on your registered account must match the name on your bKash, Upay or bank account. Mismatches are the most common reason a withdrawal is held for review.
We never ask for your full password, wallet PIN or OTP through email, SMS or chat outside the account area. Treat any such request as a security risk and report it through the in-account help route.
All deposit, withdrawal and verification queries are handled through the support route shown inside your account area. Using this channel means your query is linked to your account record automatically.
Here are the questions we hear most from account holders about deposits, withdrawals, verification and what to do when a transaction does not move as expected. Each answer reflects what is visible or configurable inside the account area — not invented timings or amounts.
bKash, Upay and Bank Transfer are the routes shown in the deposit counter after you log in. Check the live counter in your account area to see which options are currently active for your account and region.
Open your account history and locate the transaction entry. Note the reference number, then gather your bKash receipt. Contact support through the help route in your account area with both pieces of information ready.
Minimum deposit amounts are shown on the deposit form itself for each payment method. We do not publish a fixed figure here as limits may vary by route or account status — check the form when you select your method.
Go to the withdrawal section in your account area, select bKash, enter the amount within the limits shown and confirm the destination details. The request status appears in your account history immediately after submission.
Pending status means the request is in the processing queue. Check that your wallet details match your registered account name — a mismatch is the most common delay cause. If it remains pending, raise a query via the in-account support route with your reference number.
Stop and contact support immediately through the account help route before the transaction is manually processed. Include the transaction reference, the amount and the correct destination details so the team can act on the information.